How We Do It
1. Define Your Mission
Our priority on response time and attention to detail sets our proven process into motion so you can focus on the other aspects of your project.
2. We Build Your Team
Your crew and onsite management is a hand-picked team for your project, tailored specifically for your needs.
3. Consistent Execution
Your great day starts when your Show Masters crew and management goes to work, allowing you to be more engaged with all the other components of the project.
4. Mission Accomplished
We utilize the evaluation of every project as an opportunity to better serve you in the future.
See Why Our Clients Trust Us Again and Again.
Your guys were great as always, and the show went perfectly. Thank you for your help, and I am sure we will be reaching out for more help this season!
First, I would like to say that your staff has been fantastic the last few days! Second, could we hire more for the weekend?
My hat’s off to you for the brand you’ve built, for looking so closely at and caring so much about the quality of the culture that must be in place to support enduring success in such a demanding and dynamic service industry as ours. Thanks in advance for your attention to this request for men and women and hours to be worked for [us and our client] later this season.
I wanted to let you guys know the guys we had at the warehouse were GREAT! Our warehouse manager said, ‘They were ready to work with great attitude.’
I never have a group that does as good a job as they do. Anywhere.
You guys are our heroes tonight! THANK YOU!
The schedule was monumental and grueling to say the least, but I wouldn’t have wanted to be in the trenches with anything less than the best in our business, meaning each and every one of you. We would not have achieved what we did without the commitment of every person on the crew.
You all are the BEST!
Thank you for everything! Your team did an AMAZING job this week, and Will was fantastic. We will work together again soon.
Thank you all for your help tonight with such a crazy request. You all are amazing!
Thanks for a great show. Your crews were awesome!
I just got off the phone with my client, and he couldn’t say enough great things about your crew. He said they were by far the best bunch of hands he’s ever worked with! This is a client we work with all year round, and his feedback is one we value very much. I look forward to working with you again on many of our future projects.
I really enjoyed working with your crew. Everyone was professional, knowledgeable and courteous. Thank you for sending such a great crew.
I just wanted to thank you all again for your help and great crew. Lots of positive feedback from both events. I will definitely be calling again next time we’re in Dallas!
Thank you once again for helping us to present such a great production. Your staff is always so professional. We look forward to coming back, and of course we will be using your company again.
My client did nothing but rave about the crew we had yesterday. Please let them know that the client really appreciated their hard work, and was very impressed with them showing up early.
Thank you for rising to the occasion and making the removal of the just-finished show as smooth and painless as it was. The service I received from Show Masters for this project was top-notch!
Thanks for the sterling work on the breakouts.
The team did a GREAT job, as always. I have a show at the end of next month. Save the date; request coming soon.
You did an awesome job putting together this show for us, even with all the changes we threw at you. You made me look good! Everything went great. It was a pleasure working with the Show Masters staff.
The guys have the right skills for the work they are doing, and the all have great attitudes.
The crews did a great job, as usual. Thank you for keeping the guys consistent on the small show calls, and the [crew lead] the same on all calls. I really appreciate that.
Everyone from the Show Masters crew worked to facilitate the needs of a huge Easter service on Sunday. We make this look so seamless that our clients usually have no clue about the enormous amount of effort that goes in to the planning and execution of their request. Well Done.
Thank you for your excellent service on our recent show. Everything went smoothly, and the crew was very good.
The crew was great. Your team always delivers and I have come to rely and trust all of you.
The whole crew went above and beyond to make this event happen without a flaw. Thank you for coming through for me on such short notice. All the guys were great!
Thanks so much for all your support. The team was outstanding.
Yesterday’s show went great, and the crew was wonderful. Please thank them for us.
I was so pleased with your crew out of Miami. [Your head carpenter] took charge of the carpentry project I’d assigned him, and kept a good attitude when things changed mid-stream. [Your camera operator] did a great job on the camera, and was very proactive and committed to doing a good job. The rest of the guys were great too, and I was glad to have them. Thanks; you’ve definitely earned our business in South Florida.
Thank you all! You make my job so easy!
As you are probably aware, our balloon rigging project was a lot more involved than any of us were aware. Your four personnel were true professionals and went over and above expectations to do ‘whatever it took’ and stayed with me until the job was completed.
We certainly had a great team on the event. The gang did a great job. It was a pleasure working with everybody.
I got nothing but praise for your crew tonight. I want you to know how much I appreciate the hard and efficient work. I am finding it rarer and rarer to find reliable crews across the country.
You have no idea the fireworks that go off in my head every time y’all fill my last-minute orders like this, like it’s a piece of cake EVERY time. Love you guys!
Thanks for all the help. We could not have done this without you guys.
I’ve had great reports about your crews from our leads. Here’s an example from an installation this weekend: ‘I have not worked with Show Masters in some time, and I have to say I was impressed. Everyone was on time, with a standby in waiting, and they all hustled good. Good lead and great crew.’ Thank you. I’ll hire your labor as often as I can.
I’ve already worked with your teams in Miami, Orlando and Dallas. I’ve always received highly skilled crews with a great work ethic. It’s a pleasure to work with your folks.
The client is extremely happy with the crew, from attitude to skill.
I am very spoiled with SMPL. It’s just not the same with other companies.
You guys were great to work with. We will be calling you for any future events in Texas and Florida.
Everyone was fantastic. We really appreciate Show Masters support. You guys have a great group over there, and you always take care of us. Thanks so very much. I look forward to the next one!
know the client hired SMPL directly for most positions, but we had a really good team. Everyone had good work ethics and jumped in wherever needed. I especially wanted to call out our L2. He did a great job working with us and directing the lighting team.
Thank you and Jorge for helping make our show a great one! All the Show Masters crew were great – everyone.
Thanks for the great staffing in Broward County a couple of weeks ago. The guys did an excellent job!
Thank you for a good crew last week, and for adding the extra hands at short notice for our load-out. Everyone was on time and worked hard.
Everyone in the set and strike crew worked hard and helped us get a lot completed quickly. [Your V1] was exactly the right choice for the video engineer position and worked well with our V1. We will request him again. [Your camera operators] did a very good job with cameras and were a pleasure to work with. Thank you!
The team was great on Saturday and Sunday. It’s very much appreciated.
Great, GREAT, GREAT crew onsite!
Thanks for providing good crews in Tampa and Dallas last week. Everyone was on time, hard-working, pleasant, and professional on all calls in both cities.
Your guys were great and a pleasure to have onsite.
I received wonderful feedback about the crew. They were great!
This was my first time utilizing Show Masters, and I was extremely impressed with your overall service. Will’s attention to detail and quick responses were instrumental in the success of our event.
They busted their butts. I appreciated the positive attitudes each and every one of them had. I can say with absolute certainty our load-ins are no walk in the park, as we have a lot of little carpentry pieces, so I was pleased to see how motivated they all were the entire time!
The crew did a great job, as usual. Thanks again.
Thanks for a great crew in Dallas last week. We look forward to the next one.
Thanks for the great crew! They were fantastic during a rough load-in.
We couldn’t have done it without you. Your crew helped out so much and jumped in where ever we needed help. We love Omar; he’s very attentive, and is very good at making sure that everyone is on top of their game and is always looking for what’s next on the list to do. I needed some extra guys to help finish setting up, and they didn’t hesitate. They came over and jumped right in. Show Masters has an unbelievable crew, and [our company] recognizes that. We love working with you and your team.
This crew was excellent! Thanks for taking care of us!
I just wanted to thank all of you and your staff for helping to make the [national act’s] show last night one of the most successful events in [the venue’s] history! It was a big show with a lot of last-minute requests, but everyone was flexible and did their part, which added up to a great night! The tour had nothing but great things to say about their experience! Thank you!
You guys hit it out the park. Your entire staff was pleasant and knowledgeable on the equipment, and willing to help. I want you to know you have a new client and friend here and hopefully we will be able to provide you with the excellent service you provided us one day.
Much Thanks! Very appreciative of the fast turn-around on this one. You guys rock!
I just want to say thank you for having a great crew in San Antonio. They did a fantastic job.
The crew in Naples was really good. Thanks!
Thanks for a great crew in Orlando. They were all on time, worked hard, and had great attitudes.
The event this weekend went amazingly, thanks to your talented people that you sent out for us! We especially loved working with [your LD] for the lighting. Thank you so much.
Thank you for all your help last week. The show went great, and our client is happy.
I know this show was crazy. All of the crew was awesome. The client was so pumped, and everything went so well. Thank you!
I wanted to mention HOW AWESOME DION IS for helping me out with this call, especially having ZERO notice time to do it. I don’t know which guys are out there, but I want to give the three of them big giant hugs for getting out there so quickly as well! THANK THEM ALL!
The crew was great, and your lead was on the ball!
I just wanted to drop you a line and say how much I appreciated working with Jeremy Hutchinson, your Florida labor coordinator. Over the course of two events this month, my client dropped repeated last-second schedule changes on me (including an 11:00 PM decision to move the following day’s call from noon to 8:00 AM), and Jeremy always delivered calmly and professionally. Thanks again.
Your guys were great this weekend. Thank you.
Your team did a fantastic job at making this show happen. Being moved to Dallas last minute made it very challenging to get the trucks back to Dallas and set up. It went great! I know you are as proud of your team as we are. We could not be the company that we want to be without support from you and the whole Show Masters team. I can’t say ‘thank you’ enough.
It was a pleasure working with you all at Show Masters, and I appreciate your help over the years with all of my last minute / confusing / demanding labor orders. Thank you for putting out my fires and being so kind.
Just a quick note to tell you how well your team did in Marco Island for us this week. Approaching this event, we knew that we only had about four hours to load in and be ready for a dinner event. We got set in time to open doors as scheduled. This is what I consider ‘above and beyond’ service. Thank you for a great team!
I just wanted to take a quick second to thank all of you for your hard work this season! It was one of the busiest and most enjoyable years that I have had here at [the venue]. You and your staff make my job easy. It is truly a pleasure to work with each of you!
As always, your crew was a pleasure to work with. They did an excellent job on our production. Thanks so much!
I wanted to let you know that the guys we had this week were great! Thanks so much!
We are in the middle of a very busy time, and we don’t wish to miss anything that would help make our excellent performance slow down. Show Masters is living up to its name.
We were very pleased with the service you provided in Miami. I personally very much appreciated your ability to follow up with the changes in call times and staff needs. I will definitely call Show Masters next time we venture out of our regular market zone.
I wanted to say what a pleasure it was working with the crew you supplied us last month. Dion was absolutely wonderful to work with. He ran his crew proficiently; he was very easy going, and he had great attention to detail.
All the guys were great. [Your lead] does a fantastic job of keeping his guys moving. We appreciate all your help!
The team was top notch! They got in, rolled up their sleeves, and got to work. Omar was great, AGAIN, and we would love to have him and his crew back on a show. In the end, the client was extremely happy with the set, and we’ll be back in Fort Worth with them next year! We couldn’t have made the impossible possible without your boys! Thank you!
Your team was great. Our forklift operator was amazing.
I appreciate your assistance in helping us take care of a very late last minute request from one of our clients. [Your technician] was excellent! He is extremely knowledgeable and pulled off a very challenging gig with very little time flawlessly! Again, I appreciate your assistance and expertise in leaving a positive impression on our client.
You must know that our road crew and I are knocked out by the quality, competence and productivity of your Show Masters crew for yesterday’s load in. Every member of our team has had nothing but positive things to say. We are grateful for the energy and efficiency of your crew… and what a nice bunch of guys and gals too! What a terrific show carpenter! He is as good as it gets, performed as though he’d traveled with the set. He runs a great crew, sets a strong pace, and sees the big picture. It made my life so much easier. Your crew supervisor was terrific as well. Good man; always present and engaged.
Everything went really well on this show. The crew and all leads were great.
I really appreciate all of the hoops you guys jumped through for us on this show. We had so many last minute additions and issues based on our client’s ever-changing needs in this room. Your crews have been absolutely fabulous.
I wanted to take a moment to thank everyone with Show Masters for their hard work last week. The crews that took care of [our client] and then turned around and helped us get the [next client] on stage in less than eight hours. More than that, they put it all back the next evening. It was a great effort by your staff. Please extend our thanks to all of them.
I wanted to take a minute to thank you for the amazing Show Masters crew that I had the pleasure of working with last week in Naples. I have been doing the event side of the conference for many years, and have worked with many talented crews. It is very rare that you can say that an ENTIRE crew was on top of their game, and full of solutions – but your guys were that and beyond. Not only did they work hard under creative circumstances, they took initiative and even used their ‘design’ experience to help us solve some interesting challenges. The Show Masters team did everything in their power to make it as seamless as possible. There were a lot of moving parts, and the guys all stayed motivated and on top of the situation. I look forward to working together again.
It was an awesome experience to work with your team in San Antonio. We’ve been to San Antonio in the past, and had a very difference experience. Jorge and the entire team did an exceptional job, and it’s very nice to know that the next time we’re in town, we won’t have to worry about where to get our local labor.
Our team out there said your four guys ‘rocked.’ You saved us out there. Thank you!
Your guys were awesome. Thanks for that.
I could not have asked for a more professional team to help out the [national act’s] team. I will always keep you in the back of my mind if another event has these requirements.
I just want to say thank you all for making the load a little lighter for us throughout the past couple of weeks. I know it has been busy in then the region, and the demand for your assistance has been overwhelming. We really appreciate your time, help, and professionalism during these times, and look forward to working with you in the future!
Your guys were great. I would work with you and your team anywhere. Again, great job on working with me on this and getting this show done and on budget.
Thank you, thank you. Your crews were always pleasant, always on time and always helpful! We had a huge amount of scenery to move in and out… and your people were instrumental in our success. As a whole, your guys all had their shirts and screw guns (this was vital), and no matter how tired they were, they did not flinch at anything they were asked to do. I truly appreciate having found your team and we will be calling again.
These guys were great. Thank you again for having a knowledgeable and hard working crew we can rely on.
We had a good event. All went well. Your crew was working very hard to get us in and out quickly. Thanks for all!
The Orlando crew was great in Amelia Island!
What a crazy past few days we had! What an amazing group of individuals you are that together create THE MOST SPECTACULAR TEAM! Thank you all for not for a moment complaining. You each embraced the immense challenge, as we always do. THANK YOU AND CONGRATULATIONS!
Thanks for the assistance on our event in San Antonio. The Show Masters crew was fantastic. We look forward to working with Show Masters again soon.
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